The first edition of the World Passenger Experience Forum was successfully held on 14-15 June 2023, at the Mövenpick Grand Al Bustan in Dubai, UAE. The forum served as a platform for industry professionals to explore and showcase technological advancements, use cases, and process improvements in various aspects of airport and airline operations management and passenger services, providing valuable insights and tools to adapt to the evolving passenger needs and remain competitive in the aviation industry.

Attendees had the opportunity to learn from regional and international airports and airlines about their development and expansion plans, engage in insightful discussions with aviation and technology experts, and network with their peers.

Join us at the 2nd World Passenger Experience Forum, 2024. The event will feature over 40 key decision-makers who will share their expertise and insights on the future of the passenger experience in the aviation industry. As attendees, you’ll have the chance to engage in thought-provoking discussions, gain firsthand insights from industry leaders, and immerse yourselves in the latest advancements that are revolutionizing the passenger experience landscape. The 2nd World Passenger Experience Forum is where concepts are shared, collaborations are forged, and the next generation of travel innovations is unveiled.