Accelerating Digital Transformation in Education: 2021 & Beyond
As IT increasingly permeates business, the service desk’s role is also expanding beyond its typical ITSM use case. There has been a sudden surge in digital adoption especially in the Education Sector post 2020 which has forced IT teams to do more with less.
This scenario leaves modern IT Leaders to rethink their ITSM strategy from a value realization point to optimising TCO for their organization; from digital transformation to cloud, incident, request & change management to asset management, extending ITSM to other functions, and all their impact on organisations.
Join us for this session, where we will discuss in depth about the core issues that IT functions in the education sector face and how organisations can future proof their IT service management for 2021 and beyond.