There is no doubt that the COVID-19 pandemic has affected the banking sector, across the board and with almost all operations and transactions going digital, the pressure on the existing digital banking infrastructure has significantly increased.

Given this sudden development, many banks are realizing how existential the need to accelerate digitisation is to help them build the needed capacity to meet the surge in demand by existing customers and new ones in this new normal. This has led to a race towards optimization of these platforms and the strengthening of their digital core to make remote banking an integral part of the customer journey and experience.

The Banking Post COVID-19 Digiconnect Virtual Boardroom will bring together digital banking experts and leaders from leading banks in the region to examine in depth what digitisation means in the current climate, look at the challenges and opportunities being faced, provide practical solutions and insights into how to transform their digital processes and discuss the future of banking post COVID-19.