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DigiConnect Digital Banking
As regional and global economies have entered rapid lockdown and social distancing has been imposed by governments due to COVID-19 pandemic, many businesses were left with little time to prepared for most effective ways to sustain their business and various offerings through diversified digital and remote services, to ensure business continuity and customer satisfaction amidst this new reality.
The Banking sector is slightly better equipped than many other sectors as banks have been investing and have already developed some form of digital banking platforms and channels with which they interface with customers online without physical interactions.
Given the sudden development of COVID-19 however, many banks CIOs, CTOs, CDOs, Digital banking heads and technology experts are suddenly racing to optimize these existing platforms and strengthen their digital core to make remote banking an integral part of the customer experience and to be able to service the full array of customer needs through these channels, thus eliminating the need of in branch and face to face banking entirely.
The Digital Banking Virtual Boardroom is a virtual meeting of senior executives from leading banks involved in the development and adoption of banking innovation and digital banking across the region, sharing latest ideas, challenges, solutions and thought leadership on how the banking sector is rising up to this new reality.