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Frictionless Voice Biometric Authentication

March 18

Never have contact centers been pressured to maintain such a delicate balance between customer experience, authentication security and costs. The rise in social engineering attacks combined with many contact center agents working remotely from home has become a real challenge.

Fortunately, organizations can help their customers navigate these stormy times with passive voice biometrics. (Start with a next line after this) In this executive virtual boardroom, we will discuss the following:

  • How passive voice biometric authentication enables you to offer highly innovative solutions
  • How such a voice biometric solution can be implemented in PBX systems and other communication platforms
  • The benefits your customers gain (e.g. cost savings, fraud prevention and a seamless experience) when they simplify the authentication process
  • Phonexia’ s unique level of expertise in the voice recognition industry
  • What are the roles nowadays which has poised voice biometrics in terms of social inclusion and service access for remote populations in various parts of the world

Details

Date:
March 18
Event Category:
Website:
https://phonexia.gmevents.ae/

Organizer

Great Mind Events Management
Phone:
+9714 568 7800
Email:
info@gmevents.ae
Website:
https://gmevents.ae