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Improve Employee Experience to Drive Key Business Outcomes

July 6

Advances in technology have dramatically changed how, when, and where we work – and the changes have accelerated during the COVID-19 pandemic. Millions of people globally are voluntarily leaving their full-time jobs, sometimes without a plan B. By contrast, the number of gig and contingent workers is on the rise, fueling a far more fluid world of work than the traditional employment models of the past.
All of this has created a perfect storm for organizations, leaving them to find new ways to solve labor shortages, address skills gap challenges, and recalibrate long-standing work models to keep their business competitive. Meanwhile, expectations at work have changed.
People are demanding more agency to shape their work experiences, including the ability to self-direct their career journey, as well as increased support for their physical and mental wellbeing. Heightened attention to diversity, equity, and inclusion (DE&I) and a need for greater alignment between personal and company values are propelling a purpose imperative for organizations across industries.
To put it simply, employee experience matters. And it matters not just for workers but also for business. According to a 2021 Forrester study, 78% of HR leaders believe employee experience will be one of the most important factors impacting their ability to deliver on business objectives.
And according to Gallup, highly engaged teams experience 24% to 59% less turnover – and 21% greater profitability.
This next era of work necessitates a new kind of HR and a new kind of company – one that can support a constantly changing workforce and fast-moving market dynamics. And one that prioritizes company culture – supported by cloud technology, data, and analytics – where work experiences are individualized and reflective of a person’s unique and sometimes changing interests, work styles, aspirations, skill sets, and capabilities.
The result? People who are encouraged to bring their authentic selves to work every day and who are actively engaged in developing the capabilities they need to address both market demands and their own career goals. Teams with the right combination of skills, perspectives, and experiences, whose members are able to collaborate quickly around burning business challenges, regardless of location or employee status. And organizations that are empowered to unleash the power of human potential at work – and change work for good.

Join us on this session to learn from your peers of leaders and experts to discuss and debate the challenges, discuss success stories around the trends in HR.


July 6
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