As IT increasingly permeates business, the role of the service desk is also expanding. Competing with other hardware and software investments, the pressure on the IT services team to do more with less is evident.

This scenario leaves the IT leaders to rethink their ITSM strategy from an ROI, payback, and value perspective. To achieve faster time-to-value with all the challenges businesses face today, IT leaders need to evaluate their investment in service management solutions.

Join us in this interactive session to learn from your peers of leaders and experts to discuss and debate the challenges, discuss success stories and implementing strategies on growing your organization’s digital transformation.