Shifting to a digital business model is a fundamental change in how value can be delivered to the customer.

It marks the beginning of a journey, in which customer expectations around products and services drive the use of technology, people, and processes, to reinvent existing business models and open up new revenue streams.

It is much more than merely implementing digital technologies across business functions to improve KPIs.

When we talk about the digital business model, we think of leveraging innovation and technology to redefine business horizons and discover new frontiers to accelerate an organization’s growth and transformation.

It’s not only about finding new and better avenues for an existing service to deliver a better customer experience. It’s also about leveraging unified end-to-end intelligent digital platform to build new innovative services to enhance customer experience. It’s the future of customer interaction.

Organizations have slowly started to embark on this journey towards a digital business model to counter the potential disruption from existing competition as well as tech-savvy startups.

Join us on this virtual boardroom as we bring together business leaders and expert discuss how a shift to a digital business model will help your organization to grow and transform.