Today, citizens anticipate more from public sector organizations as they have become accustomed to prompt, convenient, and seamless services from the private sector. This poses a challenge for public sector organizations in meeting the expectations of citizens, employees, businesses, and stakeholders.

Addressing this challenge is key to helping public sector organizations drive a mature digital experience and overall national transformation strategy that seeks to enhance community engagement and quicken economic growth in this new digital era.

Join us at this boardroom as we bring together CX and IT leaders from leading public sector organizations as well experts and thought leaders from Sprinklr to discuss latest best practices and solutions such as AI-driven unified customer experience management (Unified-CXM) platform that combines citizen services across social media, voice, and digital channels to offer personalized experiences to citizens anytime and anywhere.