Customers today want the freedom to choose how they engage with a brand, and WhatsApp has emerged as the preferred channel. With 2.4 bil. users worldwide and a 98% open rate for messages, WhatsApp is one of the best avenues for CX teams to boost engagement, loyalty, and brand awareness. It can become your most powerful retention tactic, and we can help.

WhatsApp with Freshworks helps CX teams build messaging-powered strategies with chatbots, automation, proactive notifications, and more. Freshworks can empower teams to build scalable conversational experiences for customers.

Join us on 13th September to discover how WhatsApp with Freshworks can help your team do more – you’ll learn to leverage conversational engagement to increase CSAT scores, retain more customers, and drive repeat purchases on the world’s favorite messaging app.