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Transform Retail Banking CX Ecosystem Boardroom
Today’s banking industry is facing two significant challenges. On the one hand, banks are facing pressure to transform their Customer Experience programs to meet the ever-changing needs of the modern-day consumer. At the same time, they need to ensure digital transformation delivers on the promise of cost & operational efficiencies, as well as quick customer response times.
Join us in this high-level banking industry boardroom event where we will focus mainly on the transformation of CX & DX within the banking industry and four areas where banks can optimize their ecosystem to meet emerging customer needs while benefiting from cost & operational efficiencies.